Return & Refund Policy
Return & Refund Policy
We want you to be completely satisfied with your purchase. If for any reason you are not happy, we're here to help.
Returns
You have 30 days from the date you receive your item to request a return. To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In its original packaging
To initiate a return, please contact us at ais0630632184@gmail.com with your order number and reason for return. We will provide you with instructions on how to proceed.
Non-Returnable Items
The following items cannot be returned:
- Items that have been used, damaged, or altered
- Perishable goods
- Digital products or downloadable items
- Items on final sale
Refunds
Once we receive and inspect your returned item, we will notify you by email. If your return is approved, a refund will be processed to your original payment method within 5–10 business days.
Please note that original shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund.
Exchanges
If you received a defective or damaged item, we will gladly exchange it. Please contact us at ais0630632184@gmail.com within 7 days of receiving your order.
Questions?
If you have any questions about our return and refund policy, please contact us at ais0630632184@gmail.com.